Client service

Help with the policy you already have.

Whether you need to make a change, request documents, ask a question, or get help with a claim, the Demian customer service team is here to help.

Find the right next step

What can we help with?

Choose the closest category. Each option opens the service form with a helpful starting point; no request is sent until a future secure connection is added.

What to expect

A clear response within one business day.

A dedicated customer service representative will follow up using your selected communication method with either a resolution or a request for additional information.

Routine service is handled by the customer service team. Mina handles escalations when appropriate.

Submit a Service Request